Good day to all forum users... I'd like to pick some brains about setting up a panel/community for a relatively small (geo footprint) regional retailer, e.g., best practices for management and engagement of customer panel, avoiding pitfalls, best suppliers to engage with to set something like this up, etc. Would involve recruiting about 50-100 customers initially for a variety of research studies every month or quarter, and could include participation in online diaries/surveys, recording in-store ...